Welcome to the official website of SILICONE PTY LTD! We are committed to providing customers with efficient and safe transportation services to ensure that your order is delivered smoothly. Please read the following shipping terms carefully before placing an order.

1. Transportation Service
SILICONE PTY LTD provides nationwide delivery services, including all major cities and remote areas. Our transportation partners include:

Australia Post
TNT Express
DHL Express
2. Processing Time
All orders will be processed and shipped within 2 working days after confirmation. If there is a delay due to inventory or other reasons, we will notify you in time.
3. Shipping Options and Delivery Time
We provide the following shipping options:

Standard Shipping:
The estimated delivery time is 3 working days, which will be determined by your address.
Expedited Shipping:
The estimated delivery time is 2 working days. This service is for orders that need to be processed quickly. Expedited shipping costs will be displayed at checkout.
4. Shipping Calculation
The shipping cost is calculated based on the weight, size and delivery address of the order, and it is clear at a glance at the checkout. 

5. Tracking Information
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track the status of your package in real time on the shipping company’s website.

6. Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact our customer service team within 48 hours of receiving the package. We will assist you in processing the claim.

7. Customer Support
If you have questions about shipping terms or any other issues, please contact us at:

Tel: 432351677

Contact Information
Email: You can contact us via email at [email protected]. We usually respond within 24 hours.
Thank you for choosing SILICONE PTY LTD! We look forward to providing you with quality products and services.